Delivery Policy

All orders will be shipped within 24 to 48 hours during business days (unless special order or back order) after recieving payment. Some orders that are very large or bulky may take up to 72 hours to be shipped. Orders will be shipped out via Australia Post (or courier, depending on the items ordered or if requested by the customer). Please note this does not apply for purchases made during the weekend or public holidays as Australia Post is closed during these hours.

All orders are sent with tracking numbers. The tracking number is emailed automatically to your email address once the order(s) leaves our warehouse and is scanned into the Australia Post system.

In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Hoddywell Archery reserves the right to cancel any order/s.

As you may be aware Australia Post is currently experiencing a surge in demand for their delivery services. This alongside impacts from COVID-19 may cause some delays in delivery times. More information can be found here.

The below delivery times is a guide reference only. Many of our customers have said that their orders have been delivered sooner than what is stated below.

Delivery Times:

WA

Perth and metropolitan areas

1 to 3 working days

All other WA areas

4 to 5 working days

   

SA

 

Adelaide and metropolitan areas

4 to 6 working days

All other SA areas

6 to 7 working days

   

NSW

 

Sydney and metropolitan areas

4 to 6 working days

All other NSW areas

5 to 7 working days

   

QLD

 

Brisbane and metropolitan areas

5 to 6 working days

All other QLD areas

5 to 7 working days

   

VIC

 

Melbourne and metropolitan areas

4 to 6 working days

All other VIC areas

6 to 7 working days

   

TAS

 

Hobart and metropolitan areas

6 to 7 working days

All other TAS areas

7 + working days

   

ACT

 

Canberra and metropolitan areas

5 to 6 working days

All other ACT areas

6 to 7 working days

   

NT

 

Darwin and metropolitan areas

5 to 6 working days

All other NT areas

7 + working days

Please note: Delivery times may vary from the information above due to unforeseen circumstances including adverse weather conditions, operations from Australia Post, operations from other delivery services or operations at Hoddywell Archery. The information above should only be used as a guide reference only.