Returns Policy

We are not required to provide a refund or replacement if you change your mind.

Please contact us on (08) 9574 2410 for refund authorization if goods are faulty.

When returning items, all product/tags/literature/promotional merchandise and packaging must be returned undamaged with the goods in order for the goods to be restocked and resold. Return shipping costs will be refunded to you only when the return is the result of our error or the goods are faulty.

When returning goods please include a copy of your proof of purchase, i.e. receipt/tax invoice and the reason for the return in writing.

Re-stocking fees apply to returned and cancelled orders.

Special Order Items

Products that are specially ordered non-stocked items, custom made, bulk quantity, corporate or school special orders cannot be exchanged/refunded.